At Allianz Australia, I conducted outbound calls to prospective and existing clients to promote insurance products, including home, auto, life, travel, and income protection.
I assessed customer needs through listening and effective questioning, then provided information on policy features, premiums, coverage limits, and exclusions so clients could make informed decisions.
At Prodiges Hotel and Luluti Lodge & Resort, I promoted hospitality services, developed client relationships, generated qualified leads, and followed up on inquiries and booking requests.

