OIOhamara Ifesinachi
@ohamaraifesinachi
Resourceful virtual assistant and customer support specialist driving operational efficiency.
NigeriaWhat I'm looking for
I am a resourceful Virtual Assistant and Customer Support professional with hands-on experience in administrative support, client relations, and virtual team coordination.
I have supported sales operations and CRM-driven workflows using tools like Zendesk, HubSpot, Freshdesk, GoHighLevel, Trello, Asana, ClickUp, Notion, and Apollo.io, improving efficiency and client satisfaction.
My background includes sales performance at DEVSK Nigerian Enterprise, where I met and exceeded monthly targets, and industrial training at Mav Paints and Cosmetic Ventures supporting product development, quality control, and promotional activities.
I hold a B.Sc. in Pure and Applied Chemistry and have completed a Virtual Assistance and IT Support certification from Digital Witch Academy; I bring strong communication, problem-solving, and workflow-optimization skills to help teams scale remotely.
Experience
Work history, roles, and key accomplishments
Industrial Trainee
Mav Paints and Cosmetic Ventures
Sep 2023 - Dec 2023 (3 months)
Assisted in product development and quality control, supported sales promotions, and gained hands-on laboratory experience with testing procedures during a four-month industrial training placement.
Sales Personnel
DEVSK Nigerian Enterprise
Jan 2019 - Dec 2022 (3 years 11 months)
Delivered customer service and negotiated deals to consistently meet and exceed monthly sales targets while maintaining accurate sales records and improving customer retention.
Education
Degrees, certifications, and relevant coursework
IUImo State University
Bachelor of Science, Pure and Applied Chemistry
2020 - 2024
Bachelor of Science in Pure and Applied Chemistry with a 2024 research project on synthesis and characterization of a mixed ligand Co(II) complex.
Model Secondary School, Isiokpo
West African Senior School Certificate (WASSCE), Secondary Education
Completed the West African Senior School Certificate (WASSCE) at Model Secondary School, Isiokpo in 2019.
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
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