Ogonnaya Okereke
@ogonnayaokereke
I turn customer conversations into sales, loyalty, and revenue growth.
NigeriaWhat I'm looking for
I've closed 1,752 inbound sales from 2,452+ customer inquiries at FEM Global Enterprise, achieving an approximate 71.5% conversion rate through consultative selling, product education, and consistent follow-up.
At Kally’sfinds Eyewears, I managed inbound inquiries across social media and messaging platforms, converting approximately 65% of leads into paying customers. I provided personalized recommendations, handled objections, and built customer relationships that supported retention and repeat purchases.
My sales journey began in e-commerce, where I learned that every sale starts with a conversation. I enjoy understanding customer needs, building trust, and helping prospects make confident purchasing decisions.
I'm transitioning into Business Development and Sales Development roles, building my capabilities in prospecting, lead generation, CRM systems, sales outreach, and pipeline management to help businesses connect with the right customers and grow revenue.
Experience
Work history, roles, and key accomplishments
Identified and engaged potential customers through WhatsApp, social media, and calls. Achieved an average 70% conversion rate from leads to paying customers. Educated customers on male health products, guiding them to informed purchase decisions. Followed up consistently with prospects to nurture leads and close sales. Responded promptly to inquiries, improving customer satisfaction and engagement
• Closed 1,752 inbound sales from 2,452+ customer inquiries, achieving an approximate 71.5% conversion rate.
• Managed the end-to-end inbound sales process, from initial customer inquiry to successful purchase.
• Built trust with prospects through consultative selling, product education, and effective objection handling.
• Consistently followed up with prospects to maximize conversions and cu
Assisted with brand-related tasks and supported business operations at KallyFinds Eyewears.
Managed inbound customer inquiries via social media and messaging platforms. Converted approximately 65% of leads into paying customers through effective engagement and follow-up. Provided personalized product recommendations based on customer preferences and needs. Built strong relationships with customers, improving retention and repeat purchases. Handled objections professionally, increasing cu
Managed inbound customer inquiries via social media and messaging platforms. Converted approximately 65% of leads into paying customers through effective engagement and follow-up. Provided personalized product recommendations based on customer preferences and needs. Built strong relationships with customers, improving retention and repeat purchases. Handled objections professionally, increasing cu
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor of Education - BEd, English Education
2018 - 2023
Nnamdi Azikiwe University
Bachelor of Education, English Education
2018 - 2023
Pursued a Bachelor of Education in English Education, focusing on language teaching and educational methodologies.
Nnamdi Azikiwe University
Bachelor of Arts - BA, English Language and Literature/Letters
Nnamdi Azikiwe University
Bachelor of Education, English Education
2018 - 2023
Completed a Bachelor of Education in English Education, emphasizing language instruction and curriculum development.
Nnamdi Azikiwe University
Bachelor of Arts, English Language and Literature
Earned a Bachelor of Arts in English Language and Literature, with a focus on literary analysis and language studies.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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