Open to opportunities

Ibrahim Lanihun

@ibrahimlanihun

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Sales Development Representative at NexasLeads who qualified prospects through LinkedIn outreach and HubSpot CRM.

Nigeria

Message

At NexasLeads, I conducted LinkedIn outreach to prospective stakeholders, researched client needs, and qualified leads for the appropriate team. I used HubSpot CRM to document prospect interactions and track lead progression.

At iblaneyewear, I managed customer inquiries, recommendations, order fulfillment, and after-sales support. I also planned and led a community outreach initiative offering free glasses cleaning and eyewear-care education.

Experience

Work history, roles, and key accomplishments

Customer Support & Sales Representative

Iblaneyewear

Feb 2025 - Jun 2026 (1 year 4 months)

Managed end-to-end customer interactions, from product inquiries to after-sales support, and resolved concerns to strengthen customer trust. Maintained relationships through follow-ups and led a community outreach initiative for eyewear care.

Customer Support Sales Customer Retention Communication Skills Problem Solving Community Outreach

Telemarketer

NexasLeads

Mar 2024 - Nov 2024 (8 months)

Conducted outbound outreach on LinkedIn, identified client needs, and qualified leads before escalation. Maintained accurate records and monitored lead progression using HubSpot CRM.

Outbound Sales Lead Qualification HubSpot Communication Skills Research Prospecting

Customer Success Representative

Sight System Limited

Sep 2022 - Jan 2024 (1 year 4 months)

Assisted customers with frame selection and educated them on lens options and eyewear care. Supported day-to-day store operations while ensuring a welcoming customer experience.

Customer Service Product Knowledge Retail Operations Communication Skills