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nzube Olikeze

@nzubeolikeze

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Strategic operations leader with expertise in digital marketing and branding.

Mexico

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What I'm looking for

I am seeking a role that allows me to leverage my operations and digital marketing expertise in a dynamic environment, focusing on strategic growth and team engagement.

I am a strategic operations, branding, and user acquisition leader with over 8 years of experience in building and optimizing systems across multi-site, cross-functional environments. My extensive background in digital marketing, branding, SEO optimization, and Facebook Ads has equipped me with the skills to drive customer acquisition effectively. I have a proven track record of success in remote-first and tech-enabled organizations, where I have managed budgets exceeding $200K and led teams of over 100 staff members while maintaining a retention rate of over 95%.

Throughout my career, I have achieved significant milestones, including scaling a distributed institution from 1 to 3 campuses and growing the student base by 300%. I directed digital transformation initiatives and CRM implementations that cut response times by 40%, and I have successfully reduced operating costs by 25-50% through vendor negotiation and workflow optimization. My focus on aligning operational efficiency with business goals has been instrumental in fostering a strong organizational culture and achieving high employee engagement.

Experience

Work history, roles, and key accomplishments

Current

Operations & Program Consultant

Current

Jurit Gates International School

Jan 2024 - Present (1 year 10 months)

Reduced workflow delays by 30% through operational bottleneck analysis and improved project delivery predictability by 25% using scenario-based planning; coordinated cross-functional programs to boost student engagement.

Operations Management Process Optimization Project Management Scenario Planning Workflow Automation Data Driven Decision Making

Operations & Program Manager

Kezz School Limited

Jan 2022 - Jan 2024 (2 years)

Managed 3 campuses, 100+ staff and $200K+ budgets with 95% retention; cut administrative delays by 40% via SOPs and automation and achieved 25–50% vendor cost savings through negotiation.

Budget Management SOP Development Automation CRM Stakeholder Management

Strategy & Planning Manager

Kezz School Limited

Jan 2021 - Dec 2021 (11 months)

Delivered 25% of strategic roadmap milestones within 6 months and improved decision-making speed by 35% through dashboard and reporting systems.

Strategic Planning Roadmapping Dashboarding Data Analytics Project Delivery

Customer Success Manager

Kezz School Limited

Jan 2019 - Dec 2020 (1 year 11 months)

Achieved 95% parent satisfaction via structured customer experience programs and reduced resolution time by 40% through CRM ticketing and escalation management to improve retention.

& Customer Success CRM Ticketing Systems Escalation Management Customer Satisfaction Retention Process Improvement

Sales & Marketing Manager

Kezz School Limited

Jan 2017 - Dec 2018 (1 year 11 months)

Drove 35% enrollment growth through targeted campaigns and increased conversion rates via pricing optimization and sales process improvements.

Sales Strategy Marketing Campaigns Enrollment Growth Conversion Rate Optimization Lead Generation CRM

Operations Associate

Kezz School Limited

Jan 2016 - Dec 2016 (11 months)

Coordinated daily operations across departments to reduce delays and managed cost-effective procurement through vendor management.

Operations Coordination Procurement Vendor Management Process Improvement Administrative Support Cross Functional Communication

Education

Degrees, certifications, and relevant coursework

Covenant University

Bachelor of Engineering, Chemical Engineering

Grade: 4.47 / 5.0

Activities and societies: Undertook a final project on Yield Optimization of Moringa Oleifera Oil.

Completed a Bachelor of Engineering in Chemical Engineering, focusing on fundamental principles of chemical processes and engineering design. Gained expertise in various aspects of chemical engineering through coursework and practical applications.