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nzube Olikeze

@nzubeolikeze

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Strategic operations leader with expertise in digital marketing and branding.

Mexico

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What I'm looking for

I am seeking a role that allows me to leverage my operations and digital marketing expertise in a dynamic environment, focusing on strategic growth and team engagement.

I am a strategic operations, branding, and user acquisition leader with over 8 years of experience in building and optimizing systems across multi-site, cross-functional environments. My extensive background in digital marketing, branding, SEO optimization, and Facebook Ads has equipped me with the skills to drive customer acquisition effectively. I have a proven track record of success in remote-first and tech-enabled organizations, where I have managed budgets exceeding $200K and led teams of over 100 staff members while maintaining a retention rate of over 95%.

Throughout my career, I have achieved significant milestones, including scaling a distributed institution from 1 to 3 campuses and growing the student base by 300%. I directed digital transformation initiatives and CRM implementations that cut response times by 40%, and I have successfully reduced operating costs by 25-50% through vendor negotiation and workflow optimization. My focus on aligning operational efficiency with business goals has been instrumental in fostering a strong organizational culture and achieving high employee engagement.

Experience

Work history, roles, and key accomplishments

Current

Director of Operations

Current

Jurit Gates International School

Feb 2024 - Present (1 year 5 months)

Led operational and digital systems across two campuses, achieving a 25% cost reduction while maintaining service quality. Implemented SOPs, performance dashboards, and remote work systems to ensure 95%+ engagement and accountability.

Performance Dashboards Remote Work

Managing Director of Operations

Kezz School Limited

Jan 2022 - Jan 2024 (2 years)

Oversaw operations across three campuses with over 500 clients, managing a team of 100+ staff and a $200K+ annual budget. Deployed automation and CRM systems, reducing client wait times by 40% and improving team coordination.

Operations Management Budget Management CRM Systems Automation Recruitment Employee Retention

Director of Strategic Planning

Kezz School Limited

Jan 2021 - Dec 2021 (11 months)

Developed a comprehensive 5-year growth strategy, achieving 25% milestone completion within six months. Implemented dashboards and data-driven decision systems to enhance leadership oversight.

Strategic Planning Workflow Optimization Performance Dashboards

Director of Customer Operations

Kezz School Limited

Jan 2019 - Dec 2020 (1 year 11 months)

Built internal service protocols and implemented client support systems, achieving 95% client satisfaction. Maintained high service uptime and quick resolution times through CRM workflow integration.

Customer Operations CRM Workflow Optimization

Education

Degrees, certifications, and relevant coursework

Covenant University

Bachelor of Engineering, Chemical Engineering

Grade: 4.47 / 5.0

Activities and societies: Undertook a final project on Yield Optimization of Moringa Oleifera Oil.

Completed a Bachelor of Engineering in Chemical Engineering, focusing on fundamental principles of chemical processes and engineering design. Gained expertise in various aspects of chemical engineering through coursework and practical applications.