Eddie Colbeth

I worked with Upwork's enterprise clients. I provide white-glove service and strategic consultation for program activities, providing project, and talent-based consultative guidance.

I worked with Upwork's largest enterprise clients. I provide white-glove service and strategic consultation for program activities, providing project, and talent-based consultative guidance.

I manage client relationships from a talent perspective, write job posts, do sourcing, interviewing, and assist with hiring. In addition, I support two of our largest Outsourced Services clients and do project projections/planning, sourcing, hiring, and problem-solving on projects.

Generated recurring revenue, created systems and automation, decreased development time, managed day to day operations, remote team management, client success, project management, business process improvement, automation, design, development, support, and HR. Facilitated the team's success. Primary contact for clients. Automated and created workflows for project management.

In addition to my regular duties, provided expert-level program/project management and business process improvement to our professional services clients. Helped with recruiting. Responsible for expert knowledge of IT compliance, best practices, and governance standards. Managed projects and client IT staff. Responsible for marketing, including our website. Responsible for recruiting. Performed var

Managed a program to integrate the IT systems of 3 companies into a single system. Managed the implementation of Sage ERP, IP Phones, Comcast EDI network with ENS uplinks, migration from on-premises servers to cloud servers, migrated to O365, and other related systems—responsible for remote team management of the day-to-day IT operations/support and business process improvement.

Managed a project to write all the technology contracts between Produban and Santander, NA. Coordinated between all interested groups. From one-pagers to 50 pages.