Erick Rojas
@erickrojas1
Experienced Operations Manager and Global HR Leader in Tech Recruiting.
What I'm looking for
With over 12 years of experience in talent acquisition, I have spent the last decade in leadership roles, managing remote and multicultural teams. My expertise lies in offshore and nearshore staffing, particularly in the technology sector across Latin America. I have successfully built high-performing teams by integrating dynamic leadership approaches that emphasize coaching, empowerment, and accountability.
At EX Squared, I spearheaded the talent acquisition strategy, collaborating with over 100 clients and leading a team of recruiters to fill numerous technical roles efficiently. My innovative use of technology, including AI tools, has significantly reduced hiring times and improved candidate satisfaction. I am passionate about creating inclusive hiring processes and have a proven track record of enhancing diversity within teams.
Currently pursuing further education in Software Engineering and AI for Business, I am committed to continuous learning and adapting to the evolving landscape of HR and talent acquisition. I thrive in environments that value collaboration and innovation, and I am eager to contribute my skills to organizations that prioritize growth and excellence.
Experience
Work history, roles, and key accomplishments
TA Manager
EX Squared
Mar 2022 - Mar 2025 (3 years)
Built and led the Talent Acquisition department, managing teams of up to 12 recruiters to hire 7 to 15 LATAM professionals per recruiter across 50 different technology verticals. Successfully placed 450-750 strategic hires, achieving a 200% submission boost and 63/47% diversity, while creating an 80,000+ candidate database.
TA Manager
EX Squared
Mar 2022 - Mar 2025 (3 years)
Built the Talent Acquisition function from scratch, leading teams of up to 12 recruiters to hire 7-15 LATAM professionals per recruiter, focusing on over 50 technology verticals. Leveraged AI tools like Recruiting GPT to streamline analysis and WhatsApp for high response rates, resulting in 450-750 strategic hires and a 200% submission boost. Additionally, led strategies for onboarding, learning a
TA Lead
Hatchworks
Apr 2020 - Feb 2022 (1 year 10 months)
Established the Talent Acquisition function from the ground up, leading a team of 5 recruiters to consistently hire 7 to 15 LATAM technology professionals per recruiter. Managed placements for both payroll and contractors, ensuring compliance with local labor laws across various countries.
TA Lead
Hatchworks
Apr 2020 - Feb 2022 (1 year 10 months)
Established the Talent Acquisition department from the ground up, guiding a team of 5 recruiters to consistently hire 7-15 LATAM professionals per recruiter across various technology verticals. Managed both payroll and contractor placements, ensuring full compliance with local labor laws in each country. Maintained high efficiency with strict SLAs for role opening and candidate delivery.
TA Lead
Selina Hostels
Apr 2019 - Mar 2020 (11 months)
Led Talent Acquisition across the Americas and Europe, successfully placing over 2,000 operational staff and 25-65 leaders within 11 months. Managed a remote team of 10, achieving 100% staffing in peak seasons and ensuring compliance with local labor laws for payroll placements.
TA Lead
Selina Hostels
Apr 2019 - Mar 2020 (11 months)
Led Talent Acquisition across the Americas and Europe, successfully placing over 2,000 operational staff and 25-65 leaders within 11 months. Managed a remote team of 10 recruiters, achieving 100% staffing during peak seasons. Ensured all payroll placements adhered to the specific local labor laws of each country.
Senior HR Officer
InterAmerican Dev Bank
Aug 2016 - Mar 2019 (2 years 7 months)
Directed Talent Acquisition and Onboarding for bank divisions across LATAM, hiring over 1,500 consultants for sustainability projects and reducing time-to-fill by 50%. Collaborated with RPAs to place 150-200 strategic technical experts, enhancing satisfaction by 15% through improved onboarding.
Senior HR Officer
InterAmerican Development Bank
Aug 2016 - Mar 2019 (2 years 7 months)
Directed Talent Acquisition and Onboarding for various bank divisions across all LATAM countries, successfully hiring over 1,500 consultants for sustainability projects. Reduced time-to-fill by 50% through the development of a regional talent pool. Collaborated with RPAs to place 150-200 strategic technical experts, enhancing satisfaction by 15% through improved onboarding processes.
HR Manager
Horizon Sports Solutions
Apr 2013 - Jul 2016 (3 years 3 months)
Developed and executed comprehensive HR and TA strategies, hiring over 1,200 employees within three years while ensuring compliance with Costa Rican labor laws. Designed and implemented a robust onboarding program that achieved 100% retention in the first year for 300+ new hires.
Recruiter
Amazon.com
Apr 2009 - Mar 2012 (2 years 11 months)
Successfully closed over 2,000 high-volume roles, including Customer Service, Tech Support, and Seller Support, averaging 667 hires per year. Scaled a new site with bilingual talent and placed 15-30 strategic leaders, significantly contributing to the operation's growth in Costa Rica.
Recruiter
Amazon.com
Apr 2009 - Present (16 years 2 months)
Successfully closed over 2,000 high-volume roles, including Customer Service, Tech Support, and Seller Support, averaging 667 hires annually to scale a new site with bilingual talent. Placed 15-30 strategic leaders, including an Operations Manager who significantly contributed to the operation's growth in Costa Rica. Led and supported over 40 talent outreach initiatives, such as career fairs and c
HR Manager
Horizon Sports Solutions
Apr 2013 - Present (12 years 2 months)
Developed and executed comprehensive HR and Talent Acquisition strategies from inception, leading to the hiring of over 1,200 employees within three years. Designed and implemented a robust onboarding program that achieved 100% retention in the first year for 300+ new hires. Managed a team of 5 recruiters, increasing applicant volume by 150% through branding initiatives and upskilling 70% of staff
Education
Degrees, certifications, and relevant coursework
Universidad Latina
Software Engineering, Software Engineering
Currently pursuing a degree in Software Engineering.
Lead University
Master’s Degree, AI For Business
Currently pursuing a Master's Degree in AI for Business.
Scrum Mexico
Certification, Scrum Master / Design Thinking / OKRs
Completed certifications in Scrum Master, Design Thinking, and OKRs.
SHRM
Certification, SHRM-SCP (Senior Certified Professional)
Obtained the SHRM-SCP (Senior Certified Professional) certification.
USAM
Master’s in HR Management, HR Management
Completed a Master’s degree in HR Management.
Scrum Mexico
Certification in Scrum Master, Design Thinking, and OKRs, Project Management
Completed certifications in Scrum Master, Design Thinking, and OKRs, gaining expertise in agile project management methodologies. Focused on facilitating efficient team collaboration, innovative problem-solving, and objective-driven goal setting.
SHRM
SHRM-SCP Certification, Human Resources
Achieved the SHRM-SCP certification, demonstrating advanced knowledge and expertise in strategic human resource management. Covered areas such as HR competencies, organizational leadership, and global HR practices.
USAM
Bachelor’s in HR Management, HR Management
Obtained a Bachelor’s degree in HR Management.
USAM
Master's, HR Management
Completed a Master's degree in HR Management, focusing on advanced human resources strategies and organizational development. Gained expertise in talent acquisition, compensation, and performance management.
USAM
Bachelor's, HR Management
Obtained a Bachelor's degree in HR Management, covering fundamental principles of human resources. Studied areas such as recruitment, employee relations, and HR operations.
Availability
Location
Authorized to work in
Skills
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