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David Valenzuela

@davidvalenzuela

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Experienced operations leader driving growth in fintech startups.

Mexico

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What I'm looking for

I am seeking a role that challenges me to leverage my operational expertise while fostering a collaborative and innovative company culture.

As the Head of Operations and Partnerships at GUROS, I have successfully transformed an 8-person team into a robust 60-member operation, directly overseeing revenue, customer retention, and product quality. My strategic initiatives have resulted in a remarkable 10% month-over-month sales growth and an impressive 85% customer retention rate. I take pride in my ability to forge strong partnerships, having expanded our key alliances from 3 to 75% of total sales.

Prior to GUROS, I served as the Director of Operations and Product Manager at REDCONCERO, where I led product development and implemented effective sales operations. My efforts in creating an investor deck successfully raised $500,000 from angel investors, showcasing my capability to drive financial growth and engage stakeholders. My experience at Microsoft as an Account Executive further honed my skills in consulting with C-suite executives, where I met a $26.5 million quota by advising on strategic technology solutions.

Experience

Work history, roles, and key accomplishments

Current

Head of Operations and Partnerships

Current

Guros

Jan 2020 - Present (5 years 6 months)

Grew an 8-person team to a 60-team operation, with direct ownership of revenue, customer retention, product, sales, and partnerships. Implemented sales operations, retention operations, training programs, and customer success processes and software tools (Zendesk and Salesforce implementations).

Zendesk Salesforce P&L management

Director of Operations and Product Manager

Redconcero

Jan 2018 - Present (7 years 6 months)

Managed product development with the technical team, product roadmap, P&L, UX design, and strategy. Implemented Sales Operations, including recruiting, compensation, training, planning, and CRM.

Product Management UX Design CRM Investor Relations Social Media Marketing

Account Executive

Microsoft

Jan 2016 - Present (9 years 6 months)

Met $26.5M quota for FY17 by consulting with CIO and the C-suite to solve their challenges. Advised C-suite of Fortune 100 on strategic technology posture through their digital transformation.

Enterprise Security Analytics Quota Attainment Digital Transformation

Purchasing Internship

Nissan Motors

Jan 2015 - Present (10 years 6 months)

Generated $700,000 in savings via analytics and benchmarking in fuel commodity. Implemented database functionality, increasing proposal visibility between engineering and purchasing by 50%.

Analytics Benchmarking Database Management Supply Chain

Senior Financial Analyst

Visa

Jan 2010 - Present (15 years 6 months)

Increased revenue by $4,000,000 by analyzing trends and market opportunities to retain and add customers. Achieved $5,000,000 in savings ($2M in year 1) in travel expenses by implementing real-time reports to managers.

Financial Analysis Budget Management Trend Analysis ROI Analysis