Louis Elijah Maluk

Completed self-directed training on customer service best practices, including active listening, conflict resolution, and effective communication. Developed skills in using online tools such as CRM systems, VoIP applications, and scheduling software to manage customer interactions efficiently.

Facilitated clear and accurate communication between clients by interpreting conversations across Arabic and English. Helped resolve customer queries and ensured mutual understanding, contributing to high levels of satisfaction for all parties involved.

Completed training and obtained certification in computer driving skills, demonstrating proficiency in various software applications including Microsoft Office.

Achieved certification in English language proficiency, demonstrating strong verbal and written communication skills.

Completed a course on Internet of Things, gaining knowledge in connected devices and their applications.

Participated in a summer school program focused on entrepreneurship, enhancing skills in business development and innovation.