ivan Rwakoojo

I am a dedicated and customer-focused professional with a strong background in customer service, currently seeking a position in a call center environment. My experience at CCI Rwanda as a Customer Service Agent has equipped me with the skills to handle a high volume of inquiries, resolve issues efficiently, and maintain exceptional customer satisfaction. I pride myself on my ability to communicate effectively and work collaboratively within a team to achieve key performance metrics.

In addition to my customer service experience, I have also worked as a Sales Representative at Eddies and Sons General Business, where I managed inventory and strengthened customer relationships. My leadership role as Vice Coordinator for Seven United for the Needy has further enhanced my organizational skills and ability to manage multiple projects. I am committed to delivering outstanding support and contributing positively to any team I join.