Keira-Pascale Kaze

I am a dedicated customer care professional currently residing in Rwanda, with a strong background in providing exceptional customer service. My experience spans over two years in call center environments, where I have honed my skills in communication, problem-solving, and building strong client relationships. I thrive in high-pressure situations, maintaining a calm and positive demeanor while efficiently resolving customer issues.

Throughout my career, I have demonstrated proficiency in handling high-volume calls and managing time effectively. My ability to actively listen and understand customer needs has allowed me to deliver tailored solutions that enhance customer satisfaction. I am committed to continuous improvement and have received recognition for my outstanding performance and call quality in previous roles.