NoRiyah Garcia

I am a customer service professional with experience in call centers, remote support, and onsite retail dispatch. I excel at listening to customer needs, articulating product benefits, and creating solutions that provide measurable value.

Throughout roles at Verizon Wireless, AAA, QuikTrip, and Pennymac, I consistently resolved customer issues efficiently—often in a single interaction—while driving sales and supporting technical and billing inquiries.

I bring strong problem-solving, active listening, time management, and multitasking skills, and I take initiative as a team leader to maintain organization, cleanliness, and high performance standards.

I am dependable, resourceful, and comfortable working with minimal supervision; I prioritize customer satisfaction, conflict resolution, and contributing to team goals through clear communication and accountability.