At AISS Training Australia, I manage the customer lifecycle from initial engagement and solution presentations through onboarding and ongoing account management. I deliver product demonstrations, prepare proposals, and negotiate commercial agreements.
I build relationships with key stakeholders through regular account reviews focused on satisfaction, retention, and growth opportunities. I also work with customers to understand their objectives, resolve challenges, and help them get value from the solution.
At Global Teams, I managed client relationships for an Employer of Record and global talent services business, supporting clients with international workforce needs. I coordinated interviews and supported clients throughout the talent lifecycle.
Earlier, at BigHand Ltd, I managed relationships with law firms using legal software solutions. I delivered demonstrations, training, and troubleshooting, while identifying opportunities to increase software adoption and support long-term retention.
