Nokwanda Tsotetsi
@nokwandatsotetsi
I believe I have good communication skills,problem-solving, understanding, patience and loyalty.
What I'm looking for
Hello, my name is Nokwanda. I have done my graduation with a bachelor degree in Administration. I was working in my previous job working at KFC for two years where I would process all transactions smoothly and 100% accuracy while strictly compliying with company policies and procedures. Impress customers with positive and professional service. Work as part of a team or individually to deliver high quality standardsconsistently and accurately.
I am a dedicated and customer-focused individual with a strong passion for delivering exceptional service. Make product recommendation or service based on the customers needs and preference. I’m quick thinking with an ability to work in a fast-paced and pressumed environment.
I have developed strong skills in planning, organization, and time management. I am proficient in Microsoft applications, time management, product knowledge, active lestining, conflict resolution, and custoner service skills. I am confident in my abilities to articulate and present information in a professional manner.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
KFC
Mar 2023 - Present (3 years 3 months)
Provided exceptional customer service, managed food orders, and maintained a clean and organized dining area. Collaborated with kitchen staff to ensure timely and accurate orders, and handled customer inquiries and concerns in a professional manner.
Education
Degrees, certifications, and relevant coursework
University of the western cape
Bachelor of Administration, Econimic and Management Science
2020 - 2022
Grade: 64.72
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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