Open to opportunities

Ridah Gierdien

@ridahgierdien

Message

Customer-focused sales and service professional with strong communication and problem-solving skills.

South Africa

Message

What I'm looking for

I seek a customer-focused role where I can leverage sales and communication strengths, meet measurable targets, and grow professionally in a collaborative team.

I am a highly motivated, results-driven professional with proven experience in customer service, sales, and project coordination. I consistently meet targets, maintain CRM accuracy, and deliver high-quality, compliant customer interactions while adapting quickly in fast-paced environments.

With experience engaging thousands of customers on high-volume campaigns and hands-on hospitality service, I bring strong communication, teamwork, and a proactive approach to problem solving. I am committed to growth, continuous learning, and contributing positively to team success.

Experience

Work history, roles, and key accomplishments

Cold Calling Agent

K&S International

Jan 2025 - May 2025 (4 months)

Engaged UK-based drivers about PCP claims, achieving daily call targets and maintaining dialer compliance while resolving queries per company policy.

Cold Calling CRM Lead Management Customer Service Communication Problem Solving

Waiter

La Paredas

Jun 2024 - Nov 2024 (5 months)

Provided friendly customer service, presented menu recommendations, accurately took orders and ensured timely delivery to drive guest satisfaction and repeat visits.

Customer Service Order Taking Guest Relations Communication Time Management Teamwork Upselling Problem Solving

Education

Degrees, certifications, and relevant coursework

Camps Bay High

National Senior Certificate, General/Secondary Education

Completed National Senior Certificate (Grade 12) with a focus on foundational skills and readiness for tertiary study or entry-level professional roles.