Noadiah Titus
@noadiahtitus
Enthusiastic customer service representative with a passion for client support.
What I'm looking for
I am a dedicated Customer Service Representative with a strong focus on client interaction and virtual assistance. My experience includes resolving customer issues efficiently and managing remote communication, which has allowed me to foster positive relationships and contribute to customer loyalty. I am committed to delivering high-quality service and supporting product placement and brand promotion.
In my previous role as a Customer Assistant at Tairen Investments, I provided virtual assistance via email and phone, ensuring prompt responses to inquiries and maintaining accurate records. My time as a Merchandising Agent at Equaverse Enterprises further honed my skills in promoting products and enhancing customer experiences. I thrive in environments that encourage collaboration and adaptability, and I am eager to grow with forward-thinking organizations.
Experience
Work history, roles, and key accomplishments
Customer Assistant
Tairen Investments
Jan 2022 - Dec 2023 (1 year 11 months)
Provided virtual customer assistance via email and phone, resolving inquiries and guiding clients through product options. Fostered positive customer relationships, contributing to repeat business and satisfaction. Maintained accurate records and ensured prompt responses to customer queries, supporting overall business efficiency.
Merchandising Agent
Equaverse Enterprises
Jan 2020 - Dec 2021 (1 year 11 months)
Engaged with walk-in customers, promoting company products and assisting in product placement and sales inquiries. Increased product visibility and improved customer experience by ensuring merchandising standards. Supported in-stock management and customer preferences feedback for strategic product placement.
Education
Degrees, certifications, and relevant coursework
Haven Light Academy
A-Level Diploma, General Studies
Completed both O-Level and A-Level curriculum, building foundational academic and communication skills.
Alison Online College
Certificate, Virtual Assistant Training
Completed a Virtual Assistant Training program.
MEWA University
Certificate, Accounting
Obtained a QuickBooks Intuit Accounting Certificate.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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