Abigael Muthama

With over three years of experience supporting entrepreneurs, executives, and teams, I excel in creating structure, clarity, and efficiency in every interaction. My approach transforms chaos into order, ensuring clients and customers always understand exactly what to expect. I pride myself on being a clear communicator and maintaining meticulous attention to detail.

In my current role as a Virtual Assistant at Strategic Ltd, I manage support inboxes and maintain detailed client interaction records. My previous experience as a Customer Support Evaluator at Appen involved evaluating AI responses and improving machine learning datasets for customer interactions. I am proficient in handling customer inquiries through various channels, including live chat, email, and phone, with a solutions-focused approach.

I am passionate about improving customer satisfaction through responsive support and streamlining workflows. Let's connect and create order from chaos together!