Udeme Sam
@udemesam
Results-driven cold caller and appointment setter boosting sales pipelines.
NigeriaWhat I'm looking for
I am a results-driven cold caller and appointment setter with over two years of high-volume outbound calling experience focused on U.S. roofing, real estate, and home improvement campaigns. I consistently exceeded team averages—improving qualification and booking rates by 15–18%—by leveraging strong objection-handling, persuasive communication, and CRM proficiency.
I am proficient with HubSpot, Zoho, GoHighLevel and dialers such as ReadyMode, ViciDial, and PhoneBurner, and I regularly executed 80–150 outbound calls daily to generate qualified leads and schedule inspections or consultations. I collaborate with sales teams to refine scripts, maintain accurate CRM records, and drive measurable improvements in appointment show-up and retention rates.
Experience
Work history, roles, and key accomplishments
Outreach & Customer Relations Assistant
Royal Foundation
Jan 2024 - Dec 2025 (1 year 11 months)
Strengthened donor communication and supporter engagement via inbound/outbound calls, contributing to a 12% growth in outreach effectiveness and improved fundraising retention through CRM-managed follow-ups.
Cold Caller / Appointment Setter
Beacon Roofing Solutions
Jan 2025 - Aug 2025 (7 months)
Executed 80–120 outbound calls daily to U.S. homeowners, qualifying leads and scheduling inspections that increased scheduled inspections by 25% and exceeded team booking targets by 15–18%.
Cold Caller / Appointment Setter
Independent International Contractor
Jan 2023 - Dec 2024 (1 year 11 months)
Conducted 80–150 outbound calls per day across roofing, real estate, home improvement, and nonprofit sectors, achieving 15–18% above-average qualification and booking rates and improving lead conversion.
Education
Degrees, certifications, and relevant coursework
University of Calabar
Bachelor of Medical Laboratory Science, Medical Laboratory Science
2014 - 2018
Completed a Bachelor of Medical Laboratory Science program with coursework and training in medical laboratory techniques and diagnostics.
Availability
Location
NigeriaAuthorized to work in
Job categories
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