Kenny Miriam
@kennymiriam
I drive high-volume appointment setting and pipeline growth through data-backed outreach.
What I'm looking for
I’m a results-driven sales professional with 5 years of experience in high-velocity appointment setting, customer service, and sales development. I specialize in articulating value propositions, identifying qualified leads, and building strong client relationships that move opportunities forward.
In my most recent role as a Telephone Setter / Telemarketer (Team Lead), I supervised and mentored 25+ appointment setters, guiding them on call scripts and lead generation. I consistently exceeded company targets by 100%, averaging over 200 outbound calls daily, and improved outreach performance by refining scripts to drive a 55% increase in lead conversion.
I also focus on efficiency and pipeline impact: I implemented a strategic call-back system that reduced appointment scheduling time by 40%. At the same time, I increased weekly leads from 5 to 15 (200%), supporting a 10% sales pipeline growth and a 15% increase in closed deals, while maintaining a 95% client satisfaction rate through proactive communication and accurate CRM records.
Earlier, I strengthened multi-channel outreach—executing 100+ weekly LinkedIn/X DMs and producing customized LinkedIn video messages daily to boost engagement. I bring that same research-driven, personalized approach to prospect nurturing and follow-ups, partnering with sales teams to convert qualified leads into revenue.
Experience
Work history, roles, and key accomplishments
Telephone Setter Team Lead
MDS UK
Sep 2023 - Jan 2026 (2 years 4 months)
Supervised and mentored 25+ appointment setters, exceeding company targets by 100% with 200+ outbound calls daily. Improved lead conversion by 55% and increased weekly leads from 5 to 15 by refining scripts and implementing a call-back system that reduced scheduling time by 40%.
Appointment Setter
Calming Chaos U.S.
Nov 2022 - May 2023 (6 months)
Executed multi-channel outreach (LinkedIn and X), driving relationship initiation through 100+ weekly DMs and targeted prospect research across niche industries. Produced 50+ customized video messages daily to improve brand visibility and engagement.
Telephone Setter / Telemarketer
Minuteman Press
Aug 2021 - Oct 2022 (1 year 2 months)
Promoted marketing and printing services via outbound calls, building rapport to improve conversion rates and scheduling appointments between prospects and service specialists. Managed lead flow and ensured timely follow-ups using CRM tools.
Sales Development Representative
TRLP Group
Jan 2021 - Jul 2021 (6 months)
Led prospect nurturing to uncover new opportunities and support top-of-funnel performance, converting qualified leads with the sales team. Sustained client engagement through regular follow-ups and personalized social platform communication.
Education
Degrees, certifications, and relevant coursework
National Youth Service Corps (NYSC)
National Youth Service Corps (NYSC), National Service
Completed the National Youth Service Corps (NYSC) program in August 2024.
Veritas University, Abuja
Bachelor of Arts, History & International Relations
Earned a B.A. in History & International Relations from Veritas University, Abuja, completed in July 2022.
Sales Affiliate Marketing
Sales Affiliate Marketing, Affiliate Marketing
Completed sales affiliate marketing training in February 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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