Njinuwo leslly

I am a dedicated and detail-oriented Customer Service professional with two years of experience in enhancing customer satisfaction and driving sales. My journey began at Landmark University, where I completed my Bachelor of Computer Graphics & Web Design, achieving a GPA of 3.41. During my internship, I created a testing plan for a social media campaign that improved ROI by 23% in just two months. I also contributed to an SEO project that increased website traffic by 15%, attracting 90 new customers monthly.

In my role as an MTN Brand Ambassador, I provided excellent customer service and ensured the successful onboarding of new products. I handled customer queries related to mobile money and postpaid issues, while also boosting sales of MTN products and services. My ability to manage stock and report on sales performance has been vital in achieving sales targets and enhancing customer engagement.