Open to opportunities

Frank Denzel

@frankdenzel

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Composed customer service agent with digital marketing expertise.

Cameroon

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What I'm looking for

I am looking for a role that fosters growth, teamwork, and innovation.

I am a dedicated and reliable customer service agent with a strong background in digital marketing. My experience spans various roles where I have successfully provided solutions to users through the latest CRM tools. I pride myself on being hardworking and disciplined, with the ability to lead a team and work effectively under pressure. My motivation lies in promoting growth and enhancing the quality of service in every role I undertake.

In my recent position as a Growth Operator for Buyâm Cameroun, I implemented strategies to increase the number of verified vendors on our application. This involved setting monthly targets with my team and engaging in public speaking to educate the community about our services. My previous role at B-Tech Group further honed my customer service skills, where I managed client inquiries across multiple platforms, ensuring their needs were met efficiently. I am eager to leverage my skills and experiences to contribute positively to a dynamic team.

Experience

Work history, roles, and key accomplishments

Current

Growth Operator

Current

Buyâm Cameroun

Apr 2023 - Oct 2024 (1 year 6 months)

As a growth operator, I was responsible for increasing the number of verified vendors on the application daily. I developed strategies with my team to achieve monthly targets and engaged in public speaking to educate the community about the application.

Team Collaboration Public Speaking Strategy Development Community Engagement

Customer Service Agent

B-Tech Group

Sep 2021 - Jan 2022 (4 months)

In my role as a customer service agent, I handled incoming calls, addressed client requests, and resolved issues. I also reached out to clients via email and social media platforms.

Communication Problem Solving Social Media Customer Support Email