Open to opportunities

Frank Denzel

@frankdenzel1

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Dynamic digital marketer with strong customer service skills.

Cameroon

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What I'm looking for

I seek a role that values creativity and offers opportunities for growth and collaboration.

I am a dynamic and social individual who thrives on daily communication with people. My humble and goal-oriented nature drives me to deliver exceptional results in every role I undertake. With experience in customer service and digital marketing, I have consistently demonstrated my ability to adapt and excel in fast-paced environments.

As a Growth Operator for Buyâm Cameroun, I successfully increased the number of verified vendors on our application by implementing strategic initiatives and engaging with the community through public speaking. My role as a Digital Marketer involved developing and executing marketing strategies that aligned with business goals, conducting market research, and managing content across various digital platforms to enhance brand visibility.

In my previous position as a Customer Service Agent for B-Tech Group, I honed my communication skills by addressing client inquiries and resolving issues through various channels. My diverse experiences have equipped me with a unique blend of technical and interpersonal skills, making me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

Growth Operator

Buyâm Cameroun

Jan 2023 - Dec 2025 (2 years 11 months)

Increased the number of verified vendors on the application daily by developing and implementing strategic initiatives. Attended events and engaged the public to promote the application, encouraging downloads and registrations.

Growth Strategy Public Speaking Team Collaboration Target Setting

Customer Service Agent

B-Tech Group

Jan 2021 - Dec 2022 (1 year 11 months)

Received incoming calls from clients, handling their requests, answering questions, and resolving problems efficiently. Communicated with clients through email and social media platforms including Facebook, Instagram, and X (Twitter).

Customer Service Problem Solving Communication Skills Email Support Social Media Management Conflict Resolution Zendesk

Pointeur

Family Bakery

Jan 2020 - Dec 2021 (1 year 11 months)

Responsible for redistributing bakery products to all commercial agents and managing their daily orders. Filed comprehensive reports to the bakery production team to ensure timely order fulfillment.

Logistics Order Management Distribution Reporting

Intern

MDC Cameroun

Jan 2019 - Dec 2020 (1 year 11 months)

Worked in the plastification department of mattresses, gaining hands-on experience in the manufacturing process. Learned and performed the specific tasks involved in plastifying mattresses throughout the internship period.

Manufacturing Processes Quality Assurance Teamwork

Digital Marketer

Self-Employed

Developed and implemented comprehensive digital marketing strategies, aligning them with overall business objectives and market trends. Managed content creation across various digital platforms and optimized paid advertising campaigns on Google Ads, Facebook, and Instagram to maximize ROI.