Nicolle Ivanez

I am a proactive professional with more than 5 years of experience in the full management cycle, inventory control, logistics, and excellent customer service. My journey has equipped me with strong interpersonal skills and a keen attention to detail, allowing me to thrive in high-pressure environments while consistently meeting deadlines.

In my recent role as a Customer Service Supervisor at Blossom Acc Industries LLC, I managed a team of customer service representatives, ensuring compliance with company guidelines and enhancing the quality of service. I also collected data and prepared reports on customer interactions, identifying opportunities for improvement and making strategic recommendations to enhance customer satisfaction.

My educational background includes a Bachelor’s Degree in Business Administration from the University of Buenos Aires, completed in 2022. I am fluent in both English and Spanish, and I possess proficiency in various software tools, including Microsoft Office and ticketing systems like Jira and Confluence. I am eager to leverage my skills and experience to contribute to a dynamic team.