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Nicole Lofquist

@nicolelofquist

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Experienced payroll operations coordinator with strong leadership skills.

United States

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What I'm looking for

I am seeking a role that allows me to leverage my organizational expertise while fostering a collaborative and supportive work environment.

I am a dedicated payroll operations coordinator with extensive experience in managing payroll for over 4,000 employees at Ferris State University. My role involves establishing, processing, and maintaining payroll records, ensuring compliance with various tax regulations, and implementing changes based on multiple bargaining contracts. I thrive in fast-paced environments and am adept at troubleshooting payroll issues, making informed decisions, and developing training programs for payroll software.

In addition to my current position, I have held various leadership roles, including Vice President of the Clerical Technical Association Union Board of Trustees, where I managed grievances and facilitated communication between union members and administration. My previous experience as an office manager and marketing director has equipped me with strong organizational and communication skills, allowing me to effectively oversee teams and manage client relationships.

Experience

Work history, roles, and key accomplishments

Current

Payroll Operations Coordinator

Current

Ferris State University

Nov 2019 - Present (5 years 7 months)

Responsible for establishing, processing, and maintaining payroll records for over 4000 employees, ensuring compliance with tax regulations and administrative policies. Troubleshoots payroll issues and develops training for payroll software.

Payroll Management Tax Compliance Problem Solving Employee Relations Data Analysis Reporting

Office Manager

ProTurf Outdoor Services, LLC

Jun 2016 - Oct 2019 (3 years 4 months)

Managed client communications, accounting, and payroll for 15-20 employees. Developed marketing strategies and supervised staff performance, ensuring smooth operations and customer satisfaction.

Client Communication Payroll Processing Marketing Strategy Conflict Resolution Accounts Payable Accounts Receivable

Post-Closing Agent

Surveyor’s Title of Osceola County

Jul 2015 - Apr 2016 (9 months)

Verified and submitted closing paperwork and funds, prepared closing statements, and issued final title policies. Ensured compliance with state regulations and maintained accurate records.

Closing Statements Title Policies Compliance Documentation

Assistant Office Manager

Hillcrest Oakwood Property LLC

Apr 2011 - Apr 2014 (2 years 11 months)

Handled client communications, processed payments, and managed sensitive information. Conducted research and audits to ensure accuracy in records.

Client Communication Payment Processing Data Entry Auditing Confidentiality Customer Service

Marketing Director

Hillcrest Oakwood Property LLC

Mar 2013 - Apr 2014 (1 year 1 month)

Oversaw marketing initiatives, managed social media platforms, and prepared client communications. Developed annual marketing budgets and project ideas to enhance business visibility.

Marketing Strategy Social Media Management Budgeting Client Communication Project Management Data Entry Payment Processing

Legal Advocate

Women’s Information Service Inc.

Oct 2010 - Sep 2012 (1 year 11 months)

Advocated for victims of domestic violence and sexual assault, organized community meetings, and provided emotional support to clients during legal proceedings.

Advocacy Legal Support Documentation

Legal Assistant

James Sims II: Attorney at Law

Sep 2005 - Jun 2008 (2 years 9 months)

Processed legal documents, scheduled client meetings, and conducted legal research. Maintained confidential communication between clients and the attorney.

Legal Documentation Scheduling Legal Research Confidentiality Microsoft Office

Education

Degrees, certifications, and relevant coursework

Ferris State University

Associate of Legal Studies, Legal Studies

2008 - 2010

Earned an Associate's degree in Legal Studies, focusing on legal procedures, documentation, and client advocacy.

Ferris State University

Bachelor of Business Administration, Business Administration

2006 - 2010

Completed a Bachelor's in Business Administration and an Associate's in Legal Studies, gaining a comprehensive understanding of business principles and legal frameworks.