Nicolas Delcourt

As a seasoned customer support specialist, I have honed my skills in delivering exceptional service and resolving issues with a proven track record of 90+% customer satisfaction. With a strong background in communication, problem-solving, and empathy, I am committed to ensuring customer satisfaction and contributing to dynamic teams.

With experience in managing disputes, top-notch message delivery, and effective communication, I have developed a unique ability to navigate complex situations and provide tailored solutions. My proficiency in MS Office, Zendesk, and Mac OS/Windows OS has enabled me to streamline processes and enhance customer support experiences.

As an advocate for Work From Home policies, I am passionate about leveraging technology to improve customer support and drive business growth. With an interest in database analysis, AI, and Python, I am eager to expand my skill set and contribute to innovative projects.