Nicolas User

I moved to Barcelona four years ago and have built a career transition from hospitality into sales, customer service and specialised accounts receivable work. I bring a decade of experience leading teams in high-pressure, fast-paced environments and consistently deliver strong customer relationships and operational improvements.

As a Senior Cash Collection Agent at Page Personnel I manage accounts receivable in MEA, Quebec, South Africa, Morroco, Mauritius, UK, France markets & resolve payment discrepancies, negotiate terms, and generate payment reports while contributing to cash flow management and process improvements. Prior roles in luxury retail and hospitality sharpened my customer-service orientation, team leadership, hiring and training skills.

I am a positive, energetic professional fluent in English and a native French speaker, currently learning Spanish, and I hold first aid training and a valid driver’s license. I am determined to bring passion and enthusiasm to a new challenge and continue advancing my career in finance, customer service or operations roles.