I´m looking for a role within the finance office of any company, I have 15 years + experience in Collections, predominantly in the telecoms industry which also comes with many transferable skills as tech companies constantly go through changes as they grow. I have trained, mentored and managed high performing teams between 5 and 11 people remotely and across different time zones.

Fritz Ehlers
@fritzehlers
DACH Collections & Credit Management Leader | 15+ years driving cash flow, reducing risk, and leading high-performing teams.
What I'm looking for
Change-focused operations and finance leader with 15+ years of international experience leading teams, improving processes, and driving business transformation across global organizations. Throughout my career, I have successfully guided teams through system implementations, operational disruptions, acquisitions, process redesigns, and organizational change while maintaining performance, customer satisfaction, and business continuity.
Currently serving as Regional Collections Manager for the DACH region at Colt Technology Services, I have played a key role in navigating major business challenges, including system outages, cyber incident recovery, and customer integration following acquisitions. My strength lies in creating practical solutions during periods of uncertainty, aligning stakeholders around shared goals, and helping teams adapt quickly to new ways of working.
I am recognized for strong leadership, change management, stakeholder engagement, process improvement, and team development. Having worked with global companies including Colt Technology Services, PageGroup, Equinix, GlaxoSmithKline, Microsoft, Hasbro, Verizon Business, and SHL Group, I bring a proven ability to lead through change, build resilient teams, and deliver sustainable business results in complex international environments. Fluent in English and German, I combine a people-first leadership style with a strong focus on operational excellence and continuous improvement.
Experience
Work history, roles, and key accomplishments
Managed collections for DACH region, designed reports for High Radius outage, met KPIs, mentored team, ensured compliance, and built relationships with sales.
Coached a team of 7, managed a ledger of 9000 customers, monitored progress, forecasted collections, approved refunds, and implemented High Radius.
Maintained a ledger of 1200 accounts across the DACH region.
Cash Collector & Credit Controller
Page Group
Aug 2017 - Apr 2020 (2 years 8 months)
Analysed credit and collection for over 500 Swiss and German accounts, supported key account managers, and created tailored dunning strategies.
Performed credit analysis for German-speaking markets.
Managed accounts receivable and credit control using SAP.
Provided customer care and advocacy support for Xbox.
Managed accounts receivable operations using SAP.
Team Leader & Credit Controller (USA + Germany)
SHL Group Ltd
Jun 2008 - Oct 2010 (2 years 4 months)
Led credit control for USA and Germany regions.
Led team for disconnections and debt recovery across EMEA using SAP.
Education
Degrees, certifications, and relevant coursework
Commercial Careers College
Diploma, Marketing and Accounting
Studied marketing and accounting basics.
Weinbauschule Silberberg
Diploma, Winery and Viticulture
Attended the School of Winery and Viticulture in Leibnitz, Austria.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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