Open to opportunities

Nic Ogoda

@nicogoda

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Experienced sales and marketing executive with a focus on client relations.

Kenya

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What I'm looking for

I am looking for a dynamic organization where I can leverage my skills for growth.

I am a highly resourceful and accomplished Business Development Professional with over 15 years of experience in managing and expanding key client relationships. My strong communication and negotiation skills have enabled me to collaborate effectively with sales teams and internal departments, anticipating requirements and maximizing business opportunities. I have a proven track record in Operations Management, Sales Management, Business Transformation, and Strategy Implementation.

Currently, I serve as a Sales, Marketing & Logistics Executive at Ten Senses Africa EPZ Ltd, where I have successfully improved customer relations and ensured timely deliveries. My role involves updating digital platforms, maintaining IT systems, and conducting market research to identify new opportunities. I am passionate about driving growth and enhancing brand visibility, as demonstrated in my previous positions, including Business Development Manager at Heritage Property Consultants Ltd and Production Manager at Pinnacle Productions E.A. Ltd.

Experience

Work history, roles, and key accomplishments

Current

Sales, Marketing & Logistics Executive

Current

Ten Senses Africa EPZ Ltd

Aug 2017 - Present (7 years 10 months)

Responsible for updating the company website and social media, maintaining IT equipment, and ensuring customer satisfaction through timely deliveries and invoicing. Engaged in digital marketing and client relationship management while tracking company vehicles and coordinating logistics.

Sales Management Digital Marketing Customer Relationship Management IT Maintenance Logistics Coordination Social Media Management Data Analysis Project Management Communication Strategic Planning

Business Development Manager

Heritage Property Consultants Ltd

Jan 2016 - Sep 2017 (1 year 8 months)

Assisted in growing the business by enhancing product lines and brand visibility. Managed customer concerns, conducted satisfaction surveys, and organized promotional events to improve client engagement and service delivery.

Business Development Brand Management Customer Service Market Research Strategic Planning Event Coordination Communication Team Leadership Sales Strategy Client Relationship Management

Production Manager

Pinnacle Productions E.A. Ltd

Sep 2011 - Nov 2015 (4 years 2 months)

Oversaw client administration, sales and marketing efforts, and production processes. Ensured timely delivery of goods and maintained customer satisfaction through effective communication and service management.

Production Management Customer Service Sales Management Administration Data Entry Marketing Strategy Quality Assurance Communication Team Coordination

Instructor

DALC (Digital Advanced Learning Centre)

Mar 2011 - Jul 2011 (4 months)

Provided instruction in digital learning, focusing on enhancing students' technical skills and knowledge in information technology.

Teaching Curriculum Development Technical Instruction Communication Student Engagement Team Collaboration Leadership

Website Designer

African Colours

Jun 2007 - Aug 2007 (2 months)

Designed and developed websites, ensuring functionality and aesthetic appeal to meet client specifications.

Web Design HTML CSS Graphic Design Client Communication Project Management User Experience Technical Support

Technical Team Representative

Kasnet Internet Services

Nov 2006 - Jan 2007 (2 months)

Provided technical support and assistance to clients, ensuring effective resolution of issues and maintaining service quality.

Technical Support Customer Service Problem Solving Communication Team Collaboration Documentation Time Management

Technical Support

Oshwal College

Jan 2005 - Apr 2005 (3 months)

Delivered technical support services, assisting users with IT-related issues and ensuring smooth operation of technology resources.

Technical Support IT Maintenance Customer Service Problem Solving Communication Teamwork Documentation Time Management Troubleshooting

Education

Degrees, certifications, and relevant coursework

Australian Studies Institute

Bachelor of Information Technology, Information Technology

2008 - 2010

Completed a Bachelor of Information Technology, focusing on various aspects of IT including software development, networking, and systems analysis.

Oshwal College

Higher National Diploma, Computing

2004 - 2006

Achieved a Higher National Diploma in Computing (BTEC), covering essential computing skills and knowledge necessary for a career in IT.

Institute of Advanced Technology

International Computer Driving Licence, Computer Applications

2003 - 2004

Completed the International Computer Driving Licence (ICDL), which provided a comprehensive understanding of computer applications and digital literacy.

Parklands Secondary School

Kenya Certificate of Secondary School Education, Secondary Education

1999 - 2002

Obtained the Kenya Certificate of Secondary School Education, demonstrating proficiency in various subjects and foundational knowledge for further education.