Nick SigeiNS
Open to opportunities

Nick Sigei

@nicksigei

Charismatic customer service representative with strong leadership skills.

Kenya

What I'm looking for

I seek a dynamic role that allows me to leverage my customer service expertise and leadership skills while contributing to team success.

I am a charismatic and open-minded professional with a strong background in customer service and consulting. My experience as a Customer Service Representative for a German car hire company has equipped me with the ability to effectively resolve technical issues using AI tools, ensuring customer satisfaction during their rentals. I pride myself on my leadership and communication skills, which have been pivotal in my roles.

Currently, I work as an Auto Products Consultant, where I provide valuable insights to local companies dealing with imports of German manufactured vehicles. My previous experience as a Delivery Manager and Service Attendant has further honed my ability to manage teams and deliver exceptional service. I am committed to accomplishing projects on time and contributing positively to my team.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Johannes Kepler University logoJU

Johannes Kepler University

Bachelor's Degree, Business Strategy

2013 - 2020

Studied Business strategy with a focus on management consulting, ROI management, and profitability improvement.

WG

WiFi GmbH

German Language Diploma, Language Instruction

2019 - 2019

Completed a certificate program in German Language Instruction, focusing on professional language teaching.

South Bohemia University logoSU

South Bohemia University

Bio-Physics

2017 - 2017

Participated in an exchange program (Erasmus) as a Research Assistant in the Institute of Bio-Physics, focusing on team management and bioinformatics.

Tech stack

Software and tools used professionally

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