Nicholas Harris

As Regional Sales Manager, I oversee new business development and manage over 150 existing clients across the Midlands/North Regions. I focus on migrating client agreements, providing core IT solutions, and collaborating with technical teams for project delivery. Achieved 375% growth and maintained high customer satisfaction levels.

Managed the sales team at Holdcroft Motors, ensuring targets were met and customer service standards were exceeded. Improved dealership rankings significantly and maintained high customer satisfaction scores through effective leadership and relationship management.

Transitioned from Sales Executive to New Business Manager, focusing on developing new business opportunities and managing customer relationships to drive sales growth.

Responsible for public and private sector new business development for managed IT services and cloud solutions. Managed a portfolio of 140 accounts while achieving KPIs and maintaining profit margins.

Converted showroom visitors into customers by understanding their needs and providing detailed information on vehicles. Maintained customer database and assisted with sales paperwork.

Managed bar operations, ensuring high standards of service and customer satisfaction while overseeing staff and inventory.

Specialized in promoting store card services, assisting customers with applications and providing excellent service to enhance customer loyalty.

Completed A-Level ICT and A-Level Media, focusing on information technology and media studies, which provided a strong foundation for understanding digital communication and technology.

Achieved a BTEC Diploma in Travel & Tourism, which covered various aspects of the travel industry, including customer service and business management.