Ngozi Mabel Uba

Served as a point of contact between the CEO, external partners, and clients, managing 875+ HubSpot contacts and coordinating follow-ups. Supported daily business operations including calendar management, meeting coordination, and client updates.

Led a remote sub-team, conducted Microsoft Teams meetings, tracked task progress, and followed up on deadlines. Reviewed and corrected CRM records to maintain accurate data and reporting.

Handled client communication through email and WhatsApp, providing timely follow-ups and maintaining accurate CRM records. Managed appointment schedules and meeting invitations using Google Calendar and Outlook.

Maintained CRM databases and client records, monitored internal workflows, and prepared summary reports and operational documents. Managed the company's social media page and supported business development activities.

Supported the project manager on 15+ projects annually, tracking deliverables, deadlines, and team communication. Coordinated property listing updates in Trello and Monday.com and prepared status reports and project documentation.

Completed professional training for virtual assistant and executive support roles.

Earned a certification in project management fundamentals.

Earned a certification in Microsoft Office essentials.

Earned a certification in Google Workspace professional skills.

Earned a certification in email marketing from HubSpot.

Completed advanced training in in-demand IT skills.

Graduated with a B.Tech in Project Management Technology in December 2016.