Open to opportunities

Neuza Pereira

@neuzapereira

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Experienced wellness advisor with a background in event production.

Portugal

Message

What I'm looking for

I am looking for a role that allows me to leverage my skills in wellness and event management while fostering a positive team environment and contributing to organizational growth.

I am a dedicated professional with a diverse background in event production, real estate management, and wellness advisory. My journey began with a Languages and Humanities Course, which laid the foundation for my communication skills and customer service excellence. Over the years, I have honed my abilities in various roles, from managing store operations at Kipling to coordinating events at The Slug and Lettuce, where I ensured exceptional customer experiences.

In my most recent position as a Wellness Advisor at Holmes Place, I independently designed and managed fitness projects tailored to corporate needs, demonstrating my ability to blend wellness with business objectives. My experience in real estate management further strengthened my organizational skills and attention to detail, as I supported property sales and rentals while maintaining a strong customer focus. I am passionate about creating positive environments and fostering team development, which I believe are key to achieving collective goals.

Experience

Work history, roles, and key accomplishments

Wellness Advisor

Holmes Place – HP Active Health Clubs

Aug 2022 - Present (2 years 10 months)

Conducted market and corporate prospecting, designing and managing fitness projects to meet corporate needs. Organized and participated in fitness and marketing events, ensuring member retention and satisfaction.

Market Research Project Management Event Planning Marketing Strategy Customer Retention Sales Fitness Client Relationship Management

Real Estate Management Assistant

Pares by Construmed – Gestão Imobiliária, Lda

Feb 2019 - Present (6 years 4 months)

Provided direct support to the company's real estate management, including property enlistment and administration of daily office tasks. Managed property insurance policies and maintained commercial contact with current customers.

Real Estate Management CRM Software Customer Support Administrative Support Insurance Data Entry Office Management

Hostess

The Slug and Lettuce

May 2016 - Present (9 years 1 month)

Provided a welcoming experience to all customers and managed reservations in person, online, and via telephone. Organized and coordinated events, special celebrations, and workshops while handling customer issues and complaints.

Customer Service Event Management Reserving Conflict Resolution Team Coordination Problem Solving Communication Hospitality

Assistant Manager

Kipling Regent Street - Northern Europe Services Ltd

Nov 2013 - Present (11 years 7 months)

Supported the store manager in all coordinating store operations tasks. Provided an exceptional sales experience to all customers, analyzed and monitored KPIs, and ensured a good environment and healthy development of the team.

Sales KPI Analysis Team Leadership Customer Service Staff Training Conflict Resolution Scheduling

Education

Degrees, certifications, and relevant coursework

Instituto Português de Hipnose

Certification, Hypnotherapy

Currently pursuing a Hypnotherapy certification at Instituto Português de Hipnose. Developing expertise in hypnotherapy techniques and practices for therapeutic applications.

Escola Secundária de Cascais

Course, Languages and Humanities

Completed a comprehensive Languages and Humanities Course, focusing on developing strong linguistic and humanistic foundations. Gained proficiency in multiple languages and a deeper understanding of cultural contexts.

World Academy

Course, Event and Show Production

Undertook an Event and Show Production Course at World Academy. Acquired practical skills and theoretical knowledge in planning, organizing, and executing various types of events and shows.