Open to opportunities

Neo Mabatla

@neomabatla

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Dedicated customer consultant with a focus on client satisfaction.

Lesotho

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What I'm looking for

I am looking for a role that values client satisfaction and offers opportunities for professional growth.

I am a committed professional with a strong background in customer consulting and entertainment. My experience at Fun City Entertainment Park allowed me to enhance customer experiences and maintain positive guest relations, showcasing my exceptional interpersonal skills. I thrive in environments where I can build rapport with clients and colleagues alike.

In my previous role at Masteru Building And Painting, I effectively managed multiple projects, prioritizing tasks to consistently meet deadlines. My educational background in IT and various professional certifications, including Social Media Management and Marketing, have equipped me with the technical skills necessary to improve operational efficiency and productivity.

Experience

Work history, roles, and key accomplishments

Entertainment Consultant

Fun City Entertainment Park

Nov 2024 - Jan 2025 (2 months)

Enhanced customer experiences by maintaining positive guest relations. Cultivated and maintained strong client relationships, demonstrating exceptional interpersonal skills and a commitment to client satisfaction.

Customer Service Client Relationship Management Interpersonal Skills Communication

Customer Consultant

Masteru Building And Painting

Jan 2024 - Nov 2024 (10 months)

Utilised excellent written communication skills to effectively convey information and build rapport with clients and colleagues. Managed multiple projects simultaneously, prioritising tasks and consistently meeting deadlines.

Client Communication Project Management Time Management Prioritization Written Communication

Education

Degrees, certifications, and relevant coursework

Quadrant Computers

Diploma, Information Technology

Demonstrated proficiency in software applications, including Microsoft Office Suite, Google Workspace, and project management tools. Applied technical skills to accurately complete tasks, contributing to improved operational efficiency and productivity.

Berea High School

LGCSE, General Studies

Completed secondary education, focusing on a broad curriculum to build foundational knowledge. Developed essential academic skills and prepared for further studies.