Anele Mthethwa
@anelemthethwa
Detail-oriented professional with exceptional customer support skills.
South AfricaWhat I'm looking for
I am a highly motivated and detail-oriented professional with a strong background in customer support and data entry. My exceptional communication and organizational skills have allowed me to thrive in various roles, from travel consulting to research and development administration. I pride myself on my proactive approach to problem-solving and my ability to adapt quickly to new systems, ensuring operational efficiency and customer satisfaction.
Throughout my career, I have demonstrated a commitment to excellence in client interactions, whether it’s booking travel arrangements or managing client databases. My experience spans across multiple sectors, including tourism and marketing, where I have successfully developed and implemented strategies to enhance service quality and productivity. I excel in collaborative environments and am always eager to learn and apply new technologies to improve my work.
Experience
Work history, roles, and key accomplishments
Research & Development Station Administrator
Bayers Farm
Dec 2023 - Present (1 year 7 months)
Greeted and welcomed guests upon arrival, maintaining office security by monitoring logbook and issuing visitor badges. Ordered front office supplies, kept inventory, and managed recordkeeping, writing reports, sorting, and labeling.
Travel Consultant
Zitho Travel
May 2022 - Present (3 years 2 months)
Worked with clients to determine travel needs, booking transportation and accommodations. Resolved travel issues, complaints, and refunds while maintaining client information and financial records.
Consultant
Sanlam
Mar 2018 - Present (7 years 4 months)
Met with clients to present company products including funeral plans, life covers, investment plans, and retirement annuities. Captured and validated client records, maintaining a client database and actively prospecting for new business.
Consultant
Little Marketing Company
Dec 2014 - Present (10 years 7 months)
Wrote reports, company brochures, and handled client inquiries. Visited customers and external agencies, drafted event proposals, and requested quotations from suppliers.
Marketing and Sales Consultant
Bundu Country Lodge
Jan 2012 - Present (13 years 6 months)
Coordinated direct mail initiatives and worked with various departments to prepare appointments with clients. Researched audiences, venues, and catering, while developing and monitoring a marketing plan.
Marketing Officer
Mpumalanga Tourism & Parks Agency
Jul 2008 - Present (17 years)
Marketed the Mpumalanga Province as a tourist destination, making reservations and arranging information dissemination. Answered questions from tourists and assisted travel agents in preparing itineraries.
Education
Degrees, certifications, and relevant coursework
TTTshwane University of Technology
BTech, Public Management
2019 - 2019
Completed advanced studies in Public Management.
TTTshwane University of Technology
BTech, Tourism Management
2011 - 2011
Completed advanced studies in Tourism Management.
TTTshwane University of Technology
National Diploma, Tourism Management
2009 - 2009
Completed a National Diploma in Tourism Management.
Manzini Nazarene High School
O'Level, High School
2004 - 2004
Completed high school education.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Interested in hiring Anele ?
You can contact Anele and 90k+ other talented remote workers on Himalayas.
Message AneleFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
