Nell TNT
Looking for a job

Nell T

@nellt

Customer Service Specialist with 13 years of experience

United States

What I'm looking for

Seeking a satisfaction-focused organization where I can utilize my skills, work collaboratively, and dedicate myself to providing exceptional customer service and driving business growth.

I am a dedicated and passionate customer service professional with over 13 years of experience in building strong client relationships and delivering exceptional customer experiences. I thrive in fast-paced environments and excel in team-oriented settings, utilizing my professional skills to drive customer satisfaction.

Throughout my career, I have developed a unique ability to collaborate with diverse individuals, think critically, and provide tailored solutions to meet customer needs. My expertise in customer service, sales, and account management has equipped me to navigate complex issues and provide memorable experiences for customers.

I am a driven and results-oriented individual seeking a career with a satisfaction-focused organization where I can leverage my skills, work collaboratively, and dedicate myself to providing outstanding customer service and driving business growth.

Experience

Work history, roles, and key accomplishments

United States Postal Service logoUS

Mail Processing Clerk - United States Postal Service

Nov 2021 - Jul 2024 (2 years 8 months)

Processed mail accurately and efficiently, utilizing automated equipment and manual methods, and maintained a smooth operation within the distribution center.

OI

Brand Specialist

Omni Interactions

Jan 2021 - Jan 2022 (1 year)

Received and managed customer calls, claims, and salesforce, and used slack to communicate with community channels.

BB

Account Executive

Bed, Bath & Beyond

Jan 2019 - Jan 2021 (2 years)

Managed and addressed support tickets using Zendesk, maintained up-to-date knowledge of industry trends, and resolved customer issues.

PS

Store Manager

Payless Shoes

Jan 2014 - Jan 2019 (5 years)

Lead and managed a team of sales associates, collaborated with regional and corporate teams, and created a positive work environment.

Education

Degrees, certifications, and relevant coursework

Nell hasn't added their education

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Tech stack

Software and tools used professionally

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Nell T - Mail Processing Clerk - United States Postal Service - United States Postal Service | Himalayas