Nelius Mutua
@neliusmutua
Administrative Assistant specializing in hospitality front office operations.
What I'm looking for
I’m a dedicated and organized Administration Assistant with strong hospitality and front office operations experience. I bring a customer-first mindset, clear communication, and the ability to keep office and guest-facing processes running smoothly.
Across my roles, I’ve supported administration and front office operations by managing schedules, handling inquiries, and maintaining accurate records. I’m comfortable working in fast-paced environments while staying professional, organized, and responsive.
At Duets Four Season, I provided administrative support and customer service within the hospitality department. I assisted with guest communication, bookings, and record keeping to maintain accuracy and professionalism.
Previously, at Tulia House Backpackers, I handled front office and administration work including guest reception, scheduling, and daily office operations. I also hold certifications in Microsoft Suites, QuickBooks, and Web Design, which strengthen how I manage office tasks and documentation.
Experience
Work history, roles, and key accomplishments
Administration Assistant
Duets Four Season
Oct 2025 - Dec 2025 (2 months)
Provided administrative support and customer service within the hospitality department, assisting with guest communication and bookings while maintaining accurate records in a fast-paced environment.
Front Office & Admin Assistant
Tulia House Backpackers
Oct 2019 - Dec 2023 (4 years 2 months)
Handled front office and administration duties including guest reception, customer service, scheduling, and daily office operations while maintaining organized records and professional communication.
Administration Assistant
Nelius Mutua
Jan 2026 - Present (5 months)
Supported hospitality and front office operations by managing administrative activities such as schedules and inquiries, and providing customer service to ensure smooth day-to-day operations.
Education
Degrees, certifications, and relevant coursework
Yaris Institute
Certificate, Front Office Operations
2025 -
Earned a Certificate in Front Office Operations from Yaris Institute in Mombasa, Kenya in 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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