Shakira Alexias

I am a motivated and service-oriented professional with a Diploma in Front Office Procedures and Administration. My strong communication and organizational skills have enabled me to manage customer interactions efficiently and handle front-desk operations with a professional demeanor.

During my time as a Front Office Assistant at Safari Beach Hotel, I welcomed guests and ensured smooth check-in and check-out experiences. I responded to customer inquiries both in person and via phone/email, maintained records, and assisted with various administrative duties. I also promoted hotel services and provided information on local attractions, contributing to an enhanced guest experience.

As I look to transition into a marketing or customer relations role, I am eager to leverage my skills to contribute to brand growth and customer satisfaction.