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Elizabeth Nyambura

@elizabethnyambura

Dedicated administrative professional with strong organizational and communication skills.

Kenya
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What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am an experienced administrative professional with a proven track record in providing exceptional support in fast-paced environments. My journey began with a strong educational foundation, which I have built upon through diverse roles in customer service, management, and administration. I excel in both independent and team settings, demonstrating reliability and a commitment to excellence.

Throughout my career, I have honed my skills in communication, organization, and problem-solving. My role as an Administrative Assistant at Ufanisi Center of Transformation has allowed me to manage travel arrangements, schedule meetings, and provide vital support to my team. Previously, I served as a Manager at Lizzie’s Homes, where I successfully oversaw operations, handled guest relations, and implemented effective sales strategies. My experience at Tamarind Tree Hotel and Meridian Medical Center further solidified my customer service and administrative capabilities.

I am passionate about leveraging my skills to contribute to an organization’s success while continuously seeking opportunities for professional growth and development.

Experience

Work history, roles, and key accomplishments

UT
Current

Administrative Assistant

Ufanisi Center of Transformation

Apr 2024 - Present (1 year 5 months)

Responsible for making travel arrangements, scheduling meetings, providing team support, drafting communications, managing emails, and preparing reports while maintaining filing systems.

LH

Manager

Lizzie's Homes

Apr 2020 - Apr 2024 (3 years 11 months)

Managed guest accommodations, handled sales and marketing, supervised staff, dealt with online bookings, and addressed guest complaints while ensuring effective communication.

TH

Front Desk Agent/Receptionist

Tamarind Tree Hotel

Jun 2018 - Apr 2020 (1 year 10 months)

Registered and processed guests, accommodated requests, communicated with staff, handled cash payments, and maintained a clean front desk area while managing reservations.

MC

Customer Care Officer

Meridian Medical Center

Jun 2013 - Jun 2015 (2 years)

Handled incoming calls, maintained petty cash, compiled daily reports, managed patient complaints, and acted as a liaison between patients and healthcare professionals.

KC

Personal Secretary

Kenya Railway Golf Club

Jan 2013 - May 2013 (4 months)

Maintained member details, handled invoices, took minutes during meetings, registered new cards, and prepared member statements while managing staff files.

KO

Assistant Secretary (Attachment)

Kiambu District Commissioner's Office

Aug 2011 - Sep 2011 (1 month)

Assisted with typing, indexing, filing, record keeping, and office administration while enhancing communication skills and public relations.

Education

Degrees, certifications, and relevant coursework

CI

Consulata Cathedral Institute

Diploma in Business Administration, Business Administration

2010 - 2012

Grade: Various qualifications including Pass and Credit

Completed various courses in business English, typing, office practice, and financial accounting, equipping with essential skills for administrative roles.

TI

Thika Technical Institute

Pre-Diploma Bridging, Technical Education

2010 - 2010

Grade: Mathematics Qualification Credit, Biology Qualification Distinction

Completed a Pre-Diploma Bridging course with qualifications in Mathematics and Biology, enhancing foundational knowledge for further studies.

KS

Kambaa Girls High School

Kenya Certificate of Secondary Education, Secondary Education

2005 - 2009

Attained the Kenya Certificate of Secondary Education, which provided a foundation in various subjects necessary for further education and career development.

SK

St James Cathedral Kiambu

Kenya Certificate of Primary Education, Primary Education

1997 - 2004

Attained the Kenya Certificate of Primary Education, which marked the completion of primary education and readiness for secondary education.

Tech stack

Software and tools used professionally

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Elizabeth Nyambura - Administrative Assistant - Ufanisi Center of Transformation | Himalayas