Dominique Taboso
@dominiquetaboso
Detail-oriented Analyst skilled in product implementation and testing.
United StatesWhat I'm looking for
I am a detail-oriented and proactive Analyst with extensive experience in retail, healthcare, and technical support environments. My expertise lies in providing comprehensive support across mobile and web applications, troubleshooting technical issues, and ensuring a seamless user experience. I excel in creating and maintaining user stories, defining acceptance criteria, and collaborating with cross-functional teams to align features with business goals.
Throughout my career, I have developed instructional materials, including user guides and training modules, to facilitate product adoption. My proficiency in manual and regression testing, along with Agile methodologies and tools like JIRA, has enabled me to deliver high-quality solutions and drive continuous improvement in customer support processes. I am passionate about leveraging my skills in data analysis and project management to contribute to impactful projects.
Experience
Work history, roles, and key accomplishments
Sr. Business Analyst / UAT Manual Tester
TCS Consultancy Services for PWC
May 2023 - May 2024 (11 months)
Created and maintained user stories and acceptance criteria for mobile and Android apps. Collaborated with cross-functional teams to define requirements and developed test cases. Executed test cases for mobile and web applications, ensuring functionality matched business requirements.
Sr. Business Analyst / Technical Writer
TCS Consultancy for Walgreens Co
Jan 2020 - May 2023 (3 years 4 months)
Developed a mobile dashboard application for Walgreens Pharmacy using MS Power BI and Power Automate. Created instructional materials to enhance user experience and supported UAT to ensure features met client requirements.
Staff Product Manager
Walmart Corporate
Jan 2018 - Jan 2020 (1 year 11 months)
Developed and prioritized product backlogs, defining acceptance criteria. Implemented a new ticketing system, reducing average resolution time by 15%. Led Agile methodology training for team members.
Business Analyst
Walmart Corporate
Nov 2010 - Oct 2017 (6 years 11 months)
Defined and prioritized user stories, ensuring alignment with product vision. Managed product backlogs and supported UAT, ensuring product quality and alignment with user needs.
Programmer Analyst
Walmart Corporate
Feb 2008 - Oct 2010 (2 years 8 months)
Managed development and support efforts to meet business objectives. Developed test scenarios to mitigate risk during application deployment and analyzed operational results for efficiency improvements.
Education
Degrees, certifications, and relevant coursework
Webster University
Master's of Management, Business Management
Master’s of Management in Business Management, focusing on developing leadership skills and understanding business operations.
GUGrambling State University
Bachelor of Science, Computer Information Systems
Bachelor of Science in Computer Information Systems, emphasizing technical skills and knowledge in information technology and systems management.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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