Neha SinghNS
Open to opportunities

Neha Singh

@nehasingh

Dynamic professional with expertise in technical and business development.

India

What I'm looking for

I am looking for a role that fosters growth, values customer satisfaction, and encourages collaboration.

I am a dynamic professional with a proven track record in technical and business development roles, particularly at Ola Electric Pvt Ltd. My experience has equipped me with the skills to enhance customer satisfaction and streamline operations effectively. I have a strong background in Salesforce and CRM, which I have leveraged to significantly contribute to organizational growth.

At Ola Electric, I excelled as a Senior Technical Associate, providing product support and managing customer satisfaction through effective ticket management and operational activities. Prior to this, I worked as a Business Development Executive at Nalanda Learnings, where I built strong relationships with clients, leading to increased customer satisfaction and repeat business. My journey also includes roles in education, where I mentored new teachers and streamlined communication between stakeholders.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SS

Shanti Asiatic School

High School Coordinator, Education

2016 - 2020

Activities and societies: Mentored new teachers, streamlined communication, managed recruitment and administration.

Served as High School Coordinator, mentoring teachers and enhancing communication between stakeholders to promote student success.

SA

St. John's Academy

Assistant Teacher, Education

2013 - 2016

Activities and societies: Designed lesson plans, coordinated activities, and managed examinations.

Worked as an Assistant Teacher, designing lesson plans and coordinating activities while serving as examination controller.

BU

Bihar Rajendra Agricultural University

Bachelor of Arts, English Literature

2019 -

Grade: 1st

Completed a Bachelor of Arts in English Literature with a focus on literary analysis and critical thinking.

Tech stack

Software and tools used professionally

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Neha Singh - Senior Technical Associate - Ola Electric Pvt Ltd | Himalayas