Neha Pethani
@nehapethani
Customer care professional with reception and floor-management experience seeking growth.
What I'm looking for
I am a customer care professional with experience as a receptionist and customer care manager handling floor operations and client relations. I adapt quickly to new environments, apply critical thinking, and bring effective communication and basic computer skills to deliver reliable support.
I have worked in auto-related retail service settings and seek a role where I can grow intellectually and professionally while contributing strong service orientation and operational support to the team.
Experience
Work history, roles, and key accomplishments
Customer Care Manager
K.D. Motors True Value
Jul 2023 - Present (2 years 4 months)
Led customer care and showroom floor management, resolved customer queries, and coordinated service operations beginning Jul 2023 to present.
Receptionist
Nilkanth Ev Auto
Feb 2020 - Jun 2023 (3 years 4 months)
Managed front-desk operations, customer greeting, and basic administrative tasks to support daily dealership functions from Feb 2020 to Jun 2023.
Education
Degrees, certifications, and relevant coursework
B.H High School
High School Diploma, Secondary Education
Grade: 75%
Completed 12th grade with 75% from B.H High School.
Lalan College
Bachelor of Arts, Arts
Grade: 60%
Completed Bachelor of Arts with 60% from Lalan College.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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