Krupa Dafda

I am an experienced customer service professional with practical exposure in the telecommunications sector, having worked with Airtel Zodiac for one year. I hold a B.A. from G.B. Shah College and an M.A. from Gujarat University, which strengthened my communication and analytical abilities.

My work experience includes frontline customer support and related operational tasks at Airtel Zodiac, where I developed strong interpersonal and problem-solving skills. I communicate fluently in Hindi, English, and Gujarati, enabling effective engagement with diverse customers.

I am detail-oriented, adaptable, and committed to continuous learning. My interests in traveling, reading, and writing inform a curious and service-focused professional approach.

I am seeking opportunities where I can apply my customer service experience and communication strengths to contribute to a team-oriented environment and grow professionally.