At Visa Europe, I manage strategic client programmes for enterprise accounts across European markets, working with commercial, product, analytics, and delivery teams to improve adoption, retention, and portfolio growth. I also guide executive discussions and use client feedback to improve onboarding and product changes.
Previously at Visa Europe, I managed enterprise partner success and implementation, contributing to 35% year-on-year portfolio revenue growth and a 65% uplift in new customer acquisition, card issuance, and cardholder spend after launch. I also directed a team handling enterprise agreements, refining governance and approval processes to reduce contract cycle times by 70%.

