Looking for a job

Harry User

@heskisi

Executive commercial leader building enterprise pipelines and transforming customer success into measurable revenue growth.

United Kingdom

Message

What I'm looking for

I’m looking to lead enterprise commercial growth and customer transformation—owning GTM strategy, building pipeline, and driving double-digit revenue through C-suite engagement, cross-functional alignment, and measurable long-term client value.

I’m a senior commercial executive with 20+ years building and scaling enterprise revenue, with deep experience owning nine-figure pipelines and designing go-to-market strategies from zero. I’ve led strategic account programmes and delivered double-digit growth across complex enterprise markets, spanning enterprise technology, financial services, data, and fintech.

My impact is measurable: I’ve owned a $500m enterprise pipeline across UK&I, created $450m+ net-new pipeline, and driven year-on-year revenue growth of 25%. I bring strong C-suite and board-level engagement, aligning cross-functional teams to translate strategy into pipeline, revenue, and long-term client value.

In my most recent leadership roles, I’ve shaped customer and commercial transformation—launching an EMEA Strategic Accounts programme to increase C-level engagement by 25%, improving strategic customer retention by 30%, and delivering 15% year-on-year revenue growth. I also champion inclusive leadership by building and chairing a UK&I Diversity & Inclusion Board to embed inclusion into leadership and commercial strategy.

Experience

Work history, roles, and key accomplishments

Current

Trustee/Governor

Current

Wirral Grammar School

Jan 2025 - Present (1 year 5 months)

Serves as a Trustee/Governor, supporting school governance and strategic oversight.

Strategic Planning Stakeholder Engagement Compliance Support Community Impact

Current

Trustee

Current

National Autistic Society

Jan 2022 - Present (4 years 5 months)

Provided board-level accountability for strategic direction and performance of a £100m+ charity, serving on the Finance, Risk & Audit Committee. Supported governance, risk management, and audit oversight at committee level.

Board Governance Strategic Oversight Risk Management Audit Committee Charity Governance Performance Management Stakeholder Engagement

Head of Client Success

PwC UK

May 2026 - Jun 2026 (1 month)

Designed and led the UK priority client engagement and success strategy, coordinating a 100+ person network across the UK, EMEA, and India across client listening, account management, and client experience.

Client Success Client Experience Stakeholder Management Strategic Account Management Program Leadership Cross functional Leadership Customer Engagement Enterprise Strategy

Sales & Business Development

Equiniti

Jan 2017 - Jan 2018 (1 year)

Built and commercialised a banking data proposition spanning fintech, biometrics, identity verification, and cyber solutions, creating enterprise sales opportunities across corporate and retail banking.

Business Development Enterprise Sales Fintech Solutions Identity Verification Biometrics Cybersecurity Go To Market Solution Selling

Business Development Director

Experian

Jan 2014 - Jan 2017 (3 years)

Built and launched an insurance proposition from zero, generating a $95m net-new pipeline and delivering 112% of first-year target. Designed and led banking go-to-market strategy by engaging CFOs and Group Finance Directors to accelerate complex enterprise sales cycles.

Insurance Sales Enterprise Sales Go To Market Strategy Stakeholder Management Sales Cycle

Head of Business Development

TransUnion

Jan 2012 - Jan 2014 (2 years)

Created and launched a marketing and financial solutions data product portfolio, delivering 20% year-on-year new business growth. Led banking and insurance go-to-market execution by aligning global product, sales, and market stakeholders to accelerate revenue growth.

Data Products Business Growth Go To Market Enterprise Stakeholder Alignment Sales Leadership Banking Sales Insurance Sales Revenue Growth

Strategic Client Director

Ageas & BNP Paribas

Jan 2009 - Jan 2012 (3 years)

Established and led a sales development team of 10+ consultants, delivering 212% of revenue target. Built executive-level propositions and senior client relationships that strengthened commercial differentiation and drove sustained account growth.

Strategic Accounts Sales Development Revenue Targets Commercial Strategy