I'm seeking a full-time remote role in customer support, virtual assistance, technical support, or operations administration. I'm comfortable supporting international clients, especially Australian businesses, and working flexible shifts. I'm reliable, detail-oriented, and eager to contribute to a team while growing professionally.
Looking for a job
Neal C
@nealc
Customer support and virtual assistant professional experienced in customer service, admin tasks, invoicing, and technical support.
PhilippinesWhat I'm looking for
I’m a customer support and virtual assistant professional with experience in e-commerce, SaaS, technical support, and administrative tasks. I’ve supported Australian and international businesses by handling customer enquiries, troubleshooting issues, processing orders and invoices, managing job records, and assisting with daily operations.
In my previous roles, I worked with tools such as Zendesk, Freshdesk, Intercom, Zoho, Shopify, Jira, and Microsoft 365. I’m comfortable working independently, managing multiple tasks, learning new systems, and communicating with customers and teams.
I’m interested in remote opportunities in customer support, virtual assistance, technical support, and operations administration. I enjoy solving problems, keeping things organized, and helping businesses provide a better customer experience. I’m reliable, adaptable, detail-oriented, and ready to contribute my skills to a new team.
Experience
Work history, roles, and key accomplishments
DA
Client Service Officer - QA & Operations
DC Smoke Australia
Jan 2025 - Jan 2026 (1 year)
Conducted quality assurance reviews of smoke alarm compliance jobs and supporting documentation. Communicated with Australian property managers to resolve service requests and compliance issues.
AT
Virtual Assistant - Marketing & Content Support
Audit Toolbar
Jan 2024 - Jan 2025 (1 year)
Managed and scheduled LinkedIn content to support consistent company visibility. Created and distributed email newsletters and updated website content.
ME
Customer Support Representative
Medshop
Jan 2023 - Jan 2024 (1 year)
Supported customers through phone, email, and live chat, responding to product and order-related enquiries. Processed purchase orders and checked inventory availability.
JI
Onboarding Specialist & Technical Support
Jibble
Jan 2022 - Jan 2023 (1 year)
Provided customer and technical support through phone, email, and live chat. Guided new customers through onboarding and product setup and resolved billing enquiries.
BN
Cryptocurrency Analyst
BitPrime NZD
Jan 2021 - Jan 2022 (1 year)
Provided customer support through email and live chat. Processed cryptocurrency orders using exchanges and maintained accurate transaction records.
TD
Senior Technical Support Representative
Time Doctor
Jan 2015 - Jan 2020 (5 years)
Provided technical and customer support through email, chat, and phone for remote software users. Onboarded new clients and handled invoicing and billing enquiries.
Education
Degrees, certifications, and relevant coursework
US
University of St. La Salle
Bachelor of Science, Information Technology
Bachelor of Science in Information Technology degree from the University of St. La Salle.
Availability
Looking for a job
Location
PhilippinesAuthorized to work in
Salary expectations
18k-24k USD
Job categories
Interested in hiring Neal?
You can contact Neal and 90k+ other talented remote workers on Himalayas.
Message NealGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
