Nathalie Nivasnanda

Implemented unified Technical Writer guidelines and documentation templates across multiple client projects, maintained version control for 60+ documents, and ensured brand- and compliance-aligned content.

Conducted documentation audits with SMEs to update and remove content, tracked documentation work in Jira, and trained incoming writers on standards and best practices.

Authored 30+ deliverables and created training/reference materials to onboard federal employees on documentation processes, while editing departmental content to ensure accuracy and consistency.

Promoted for authoring and updating client deliverables; developed Section 508-compliant content as sole author and tracked deliverables resulting in an acceptance rate above 80%.

Authored client deliverables end-to-end, managed review cycles, and facilitated stakeholder meetings with directors, managers, consultants, and SMEs to gather feedback and drive acceptance.

Master of Arts in Writing, Rhetoric and Discourse with a concentration in Digital Rhetoric and Professional Writing completed in June 2020.

Bachelor of Arts in Writing, Rhetoric and Discourse with a minor in Communication and Media completed in June 2018.