Nathalie Nivasnanda
@nathalienivasnanda
Technical writer specializing in documentation quality, compliance, and templates.
What I'm looking for
I am a results-driven technical writer with extensive experience creating, auditing, and managing documentation for federal and enterprise clients. I have led documentation standards, maintained version control across 60+ document types, and designed templates that preserve brand identity while meeting compliance requirements.
I have trained and mentored incoming writers, acted as an SME on best practices, and consistently authored and edited deliverables to meet Section 508 and contractual standards. I thrive on improving documentation workflows, tracking deliverables via Jira/Confluence, and ensuring accuracy and consistency across teams.
Experience
Work history, roles, and key accomplishments
Implemented unified Technical Writer guidelines and documentation templates across multiple client projects, maintained version control for 60+ documents, and ensured brand- and compliance-aligned content.
Technical Writer
Octo
May 2023 - Dec 2023 (7 months)
Conducted documentation audits with SMEs to update and remove content, tracked documentation work in Jira, and trained incoming writers on standards and best practices.
Authored 30+ deliverables and created training/reference materials to onboard federal employees on documentation processes, while editing departmental content to ensure accuracy and consistency.
Documentation Quality Analyst
Cerner Corporation
Apr 2022 - Oct 2022 (6 months)
Promoted for authoring and updating client deliverables; developed Section 508-compliant content as sole author and tracked deliverables resulting in an acceptance rate above 80%.
Technical Writer
Cerner Corporation
Dec 2020 - Apr 2022 (1 year 4 months)
Authored client deliverables end-to-end, managed review cycles, and facilitated stakeholder meetings with directors, managers, consultants, and SMEs to gather feedback and drive acceptance.
Education
Degrees, certifications, and relevant coursework
DePaul University
Master of Arts, Writing, Rhetoric and Discourse
Master of Arts in Writing, Rhetoric and Discourse with a concentration in Digital Rhetoric and Professional Writing completed in June 2020.
DePaul University
Bachelor of Arts, Writing, Rhetoric and Discourse
Bachelor of Arts in Writing, Rhetoric and Discourse with a minor in Communication and Media completed in June 2018.
Availability
Location
Authorized to work in
Job categories
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