Open to opportunities

Adam English

@adamenglish

Message

Technical communications professional with expertise in content strategy.

United States

Message

What I'm looking for

I seek a collaborative environment where I can leverage my technical writing skills and contribute to impactful projects while continuing to grow professionally.

I am a Technical Communications professional and content strategist with a strong background in writing, editing, and project management. My experience spans various industries, where I have successfully translated complex information into accessible content for diverse audiences. I pride myself on my ability to work collaboratively with engineers, software developers, and executive-level management to meet critical business objectives.

Throughout my career, I have honed my skills in DITA-based documentation, Agile methodologies, and user-centered documentation. At Deltek, I lead a large documentation team, ensuring timely project completion while coaching junior writers. My analytical skills and attention to detail allow me to create effective training materials and compliance documentation, contributing to the overall success of my teams.

Experience

Work history, roles, and key accomplishments

Current

Principal Technical Writer

Current

Deltek

Oct 2016 - Present (8 years 8 months)

Write and edit traditional documentation and web-based deliverables for various internal and external audiences. Act as a team expert in DITA-based and structured authoring, applying Agile methodologies and Scrum-based practices to documentation initiatives.

DITA XML Agile Scrum API Documentation Content Strategy Project Management Technical Writing Editing Cloud Computing

Business Analyst

Red Argyle

Nov 2015 - Present (9 years 7 months)

Worked with clients to identify use cases and gather requirements, providing technical documentation to verify understanding of business processes. Provided Salesforce administrator assistance and recommended best practices in a consulting capacity.

Business Analysis Salesforce Administration Project Management Technical Documentation Requirements Gathering Consulting Technology Research

Technical Writer

NimbleUser

Dec 2012 - Present (12 years 6 months)

Maintained up-to-date product documentation and release notes, collaborating with developers to understand and document key product features. Assisted with product roll-outs and launches, ensuring consistency of tone and voice across channels.

Technical Writing Documentation Business Analysis Marketing Content Creation Software Development Lifecycle

Education

Degrees, certifications, and relevant coursework

Northeastern University

MS Degree, Technical Communication

Completed a Master of Science degree with a concentration in the Software Industry. Focused on technical communication principles and practices.

SUNY Geneseo

BA Degree, Philosophy and Legal Studies

Earned a Bachelor of Arts degree in Philosophy and Legal Studies, with a minor in Communications. Developed strong analytical and communication skills.