M'Shai Dash

Supported software modernization projects for U.S. Census Bureau applications, creating software documentation as a contractor. Collaborated with subject matter experts and developers to baseline documentation projects and create user guides, training materials, and visual resources.

Provided software documentation for modernization projects, including user documentation, how-to guides, and integration guides. Translated developer documentation into technical artifacts and collaborated with teams to streamline documentation requests.

Prepared, reviewed, revised, and maintained technical documents for software and systems engineering projects as a contractor for DCSA. Crafted and edited interoffice documents such as SOPs, workflow diagrams, and incident response plans.

Spearheaded an administrative modernization project, converting hard-copy client files into digital folders using Smartsheet. Managed a portfolio of clients seeking government contracts and coordinated with clients to meet project deadlines.

Researched, drafted, and edited press releases, blogs, and social media content. Designed print media and maintained an open-source Drupal website, applying social media integration tools.

Grade: Successful Completion

Successfully completed the Congressional Progressive Caucus Digital Academy. Gained expertise in digital communication strategies and tools relevant to public and political outreach.

Grade: Magna cum Laude

Activities and societies: Editor of Phoenix Literary Magazine 2012 - 2013; Recipient of the Maxine Combs Award for Creative Writing 2012.

Graduated Magna cum Laude with a Bachelor's Degree in English. Developed strong analytical and communication skills, essential for technical writing and content creation.