Natash Rivera
@natashrivera
Dedicated healthcare professional with exceptional customer service skills.
What I'm looking for
As a highly motivated and organized individual with a strong background in healthcare, I am confident in my ability to provide exceptional customer service and utilize my time management and problem-solving skills to excel in a remote position. With experience in insurance authorization, patient communication, and team management, I am well-equipped to thrive in a fast-paced healthcare environment.
Throughout my career, I have demonstrated my ability to prioritize tasks, follow up on referrals, and maintain quality and productivity results. My experience in managing teams, analyzing sales trends, and delivering quality reviews has prepared me to take on new challenges and contribute to the success of a healthcare organization.
I am a certified medical assistant and administrative assistant, with a strong educational foundation in medical assisting and dental medical assisting. I am proficient in EPIC and Athena EMR systems, and possess excellent computer skills, including Microsoft and Excel.
Experience
Work history, roles, and key accomplishments
Insurance Authorization Specialist
Rowan Family Medicine
Aug 2022 - Sep 2023 (1 year 1 month)
Verified patients' insurance and obtained benefits via phone and insurance portals, handled inbound and outbound calls, and requested prior authorizations.
Customer Service/Fuel Attendant
Wawa, Inc.
Jun 2013 - Feb 2016 (2 years 8 months)
Provided customer service, handled deli cashier duties, and stocked inventory.
Education
Degrees, certifications, and relevant coursework
Natash hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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