NR
Open to opportunities

Natash Rivera

@natashrivera

Dedicated healthcare professional with exceptional customer service skills.

United States

What I'm looking for

Seeking a remote position in healthcare where I can utilize my experience, provide exceptional customer service, and leverage my time management and problem-solving skills.

As a highly motivated and organized individual with a strong background in healthcare, I am confident in my ability to provide exceptional customer service and utilize my time management and problem-solving skills to excel in a remote position. With experience in insurance authorization, patient communication, and team management, I am well-equipped to thrive in a fast-paced healthcare environment.

Throughout my career, I have demonstrated my ability to prioritize tasks, follow up on referrals, and maintain quality and productivity results. My experience in managing teams, analyzing sales trends, and delivering quality reviews has prepared me to take on new challenges and contribute to the success of a healthcare organization.

I am a certified medical assistant and administrative assistant, with a strong educational foundation in medical assisting and dental medical assisting. I am proficient in EPIC and Athena EMR systems, and possess excellent computer skills, including Microsoft and Excel.

Experience

Work history, roles, and key accomplishments

RM

Insurance Authorization Specialist

Rowan Family Medicine

Aug 2022 - Sep 2023 (1 year 1 month)

Verified patients' insurance and obtained benefits via phone and insurance portals, handled inbound and outbound calls, and requested prior authorizations.

RI

Store Manager/Customer Account Rep

Rent-A-Center Inc.

Jun 2017 - Jun 2022 (5 years)

Handled payroll and bookkeeping, scheduled and trained employees, and tracked sales and customer trends.

FL

Sales Rep/Finance Rep

FenceMax LLC.

Feb 2016 - Apr 2017 (1 year 2 months)

Generated $500,000 in profits within the first year, handled sales and financing, and trained new employees.

WI

Customer Service/Fuel Attendant

Wawa, Inc.

Jun 2013 - Feb 2016 (2 years 8 months)

Provided customer service, handled deli cashier duties, and stocked inventory.

Education

Degrees, certifications, and relevant coursework

Natash hasn't added their education

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Tech stack

Software and tools used professionally

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Natash Rivera - Insurance Authorization Specialist - Rowan Family Medicine | Himalayas