Lakeesha Stacy

I am a dedicated Insurance Specialist and Customer Service professional with extensive experience in healthcare practices and compliance standards. My journey began in 2013, and since then, I have honed my skills in various roles, including my current position as a Pre Service Specialist at Advocate Aurora Health Care. Here, I excel in managing communication, verifying insurance details, and ensuring a seamless experience for patients and healthcare providers alike.

Throughout my career, I have demonstrated a commitment to customer satisfaction, employing forward-thinking strategies to address concerns and enhance service delivery. My ability to communicate effectively with both patients and medical staff has been pivotal in scheduling appointments and providing essential information. I pride myself on being detail-oriented and adaptable, which allows me to thrive in fast-paced environments while maintaining a positive and upbeat demeanor.